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People Before Profit

Property management

Lay2 Property Management

Our property management experience is unparalleled.   Of course our job is to manage your property, but the level of service you will receive is unlike anything else.  

We hear plenty of stories from owners who have been let down by other property managers.  Using these experiences we have created a property management service that works for property owners and their tenants.

Highest Property Management Communication Standards
At Lay2 Our Communication Standards are Unparalleled

Consistent Service

No one wants multiple property managers for their rental investment property.  At Lay2 we believe in building long term relationships with our customers.  We believe in building long term relationships with our staff too.  Our family business ethos means our happy staff stick around for the long term.

Communication Standards

We absolutely 100% to infinity and beyond have the highest communication standards.  Whether you call, SMS, email, fax, skype, telegram, mail, facebook or drop by the office, we are always here for you.

If anyone in our team is unavailable, you’ll have the support from other Lay2 team members who will attend to your needs.

Lay2 Property Management Service

Caring for your property

From time to time properties require maintenance and repairs, and we never shy away from these aspects.  We encourage tenants to record any issues or problems they have with their rental property and make note of any necessary repairs during regular rental inspections.

Routine maintenance is the best way to prevent future damage to your property ensuring your tenant is happy to live in your investment property long term.

Vacant Properties

We pride ourselves on working fast, efficiently and diligently to ensure that your property is being advertised and is rental ready.  

Sit back and relax while we organise photography, advertising and home opens within 1 business day. 

We’ll have your property marketing running asap to get the best tenant into your property as quickly as possible.

 

Proven System For Vacating Tenants

Vacating Tenants

Our organised systems and practices ensure we approach owners and tenants at least 60 days prior to lease expiring to discuss renewing the lease.  This ensures that a new lease is prepared and signed well before its expiry eliminating the possibility of it lapsing into a periodic lease.

If your tenants want to vacate, this gives us plenty of time to organise advertising and  home opens with the aim to have a new tenant lined up to move in as soon as your investment property is empty

Real Google Reviews from Happy Customers

Carina McMillen
Carina McMillen
Property Vendor
Steve’s success using the Openn Negotiation method of selling plus his authentic and ‘out of the box’ thinking were big drawcards for us choosing Steve!
Shanine Ryan
Shanine Ryan
Property Vendor
Nothing was too difficult for Steve and his team. Having known Steve for over 10 years this did not come as a surprise, a long term Bayswater resident always ready to assist.
Niki Macdonald
Niki Macdonald
Property Vendor
My husband and I had been looking for a bigger home and crossed paths with a number of agents in the process, some unhelpful, or more focused on their own self interests, others good, but the Lay 2 team were fantastic!
Lauren Swinfield
Lauren Swinfield
Property Vendor
Having dealt with Steve over the years he was the obvious choice to sell for us in Bayswater. He’s transparent, logical and dynamic, deriving the best outcomes for sellers (and buyers) accordingly.
Tracey Devery
Tracey Devery
Property Vendor
Steve and his team at Lay2 are helpful and respectful in every way and I would not hesitate to recommend their professional and capable service.
Chris Cruickshank
Chris Cruickshank
Property Vendor
Lay2 helped support my family through the sale of our mum’s house with professionalism, decency and friendly, personable care that is rare to come by. This is a quality agency, clearly passionate about what it does.
Lisa
Lisa
Property Vendor
Steve sold our house recently and was very informative and coached us through the whole process. Thanks Steve
Previous
Next

Steve & Paula Talk Property Sales

Steve met with Paula the day after her property settled to discuss the sales process and what she felt Lay2 Real Estate brings to the table.

Steve: I’m here today with Paula from 35 Kitchener Avenue, Bayswater. She’s just sold a property and I’ve asked Paula if she wouldn’t mind getting on video and having a bit of a chat about how the sale of her property went. So Paula, and by the way, Paula doesn’t know I’m gonna ask her any questions, what I’m actually going to ask her in terms of questions, so she’s probably a little bit intrepid at this point. Paula, you had three appraisals on your property before you put it on the market. One of them was Lay2 Real Estate, the other two were local agents. What made you choose Lay2 Real Estate?

Paula: I think it all comes down to the person really and the experience that that person, which is yourself, had in the neighbourhood. You were the third one that I invited, and that was based on a recommendation from a lady up the street, and you had known her father for years and worked with her father. And when you came around and had a chat to me, you took the time, number one. I felt that I could trust you. I felt that you understood what my motivation was, and that you’d get the best price for me. And even though I didn’t felt like I was being sold to, I think I was„ but I thought I’d, you know, if you put yourself in the buyer’s shoes, hopefully they felt as comfortable with you as I did.

Steve: Speaking of buyers, the settlement actually happened yesterday. But on the way through the settlement, there was a, it was a little bit interesting. So how did you feel about the way we handled the hiccups I suppose along the way that can happen, they come out of the blue, how did you feel that Lay2 handled that situation in your words?

Paula: Well I was actually having a chat to my dad a couple of weeks ago, well, probably 10 days ago or so and said to him, “I’m so pleased that I chose Steve to take on this agency”. Because I didn’t feel that the other two agents that I’d considered could have done what Steve did given the circumstances. So I think just realising both sides of the story, understanding that, working with the buyer and myself, obviously it was quite emotive on both sides. And also providing some assistance of some trusted service providers that really are absolute gems, people that I’ve met along the way. So, I think yes, Steve’s got a great network of people.

Steve: Thank you very much for those kind words Paula. I knew it was a bit of a stressful situation, so we finally got through it bit by bit. But if there’s one thing you could say to somebody watching this video that’s looking at putting their property on the market, what would you say to them?

Paula: You have to feel absolutely comfortable with the real estate agent that you work with. It’s not all about what the rates are or why, you know, they’re all reasonably much of a muchness at the moment. Some might try and undercut it but really it’s about the person and how comfortable you feel with that person selling your house, and how comfortable the buyer will be with them too.

Steve: Thank you very much Paula, I really appreciate your business. For anybody else that’s looking to sell their property, please give us a call on 0419 191 100, and we’ll come around, have a chat and if we need to go any further than that, we can. Otherwise, happy to meet you and I look forward to seeing you soon. Ciao for now.

Property Sale Testimonial

When Steve met with Paula to discuss the sale of her Bayswater property, she said the reason she went with Lay2 over other agents was Steve’s local knowledge and the time he spent learning her motivation for selling and working on the best sales strategy to gain the highest possible house sale price.

Meet Our Team

Meet Steve, Ben and Mick.  They’re experts in the Bayswater real estate market and know exactly how to get the best possible price for your property.

Steve Lay

Property Sales
Openn Negotiation Expert
Contact Me

Ben Silverman

Property Sales
Business development
Contact Me

John M Lay
(Mick)

Sales representative
business development manager
Contact Me
Hailey Rooke
Hailey Rooke
Property Investor
Having an amazing experience using these guys as our property managers. Always there when you need them and very professional
Jacques Lambert
Jacques Lambert
Tenant
Lay2 have been good to deal with whilst renting a property though them for the past year.
Lillian Docking
Lillian Docking
Property Investor
Lay2 real estate have assisted us to rent out our home to suit our requests, corporate tenants, long term, non smokers. Many thanks to your team for a great result and found a long lease as requested. Lay2 No1 no question about it.
Jayne Jagger
Jayne Jagger
Property Owner
We recently bought & sold through Steve at Lay2. The process was seamless and Steve made us feel like we were his only clients at the time. Approachable and kept the communication lines open.
Carina McMillen
Carina McMillen
Property Seller
Steve’s success using the Openn Negotiation method of selling plus his authentic and ‘out of the box’ thinking were big drawcards for us choosing Steve!
Shanine Ryan
Shanine Ryan
Property Seller
Nothing was too difficult for Steve and his team. Having known Steve for over 10 years this did not come as a surprise, a long term Bayswater resident always ready to assist.
Niki Macdonald
Niki Macdonald
Property Seller
My husband and I had been looking for a bigger home and crossed paths with a number of agents in the process, some unhelpful, or more focused on their own self interests, others good, but the Lay 2 team were fantastic!
Lauren Swinfield
Lauren Swinfield
Property Seller
Having dealt with Steve over the years he was the obvious choice to sell for us in Bayswater. He’s transparent, logical and dynamic, deriving the best outcomes for sellers (and buyers) accordingly.
Tracey Devery
Tracey Devery
Property Seller
Steve and his team at Lay2 are helpful and respectful in every way and I would not hesitate to recommend their professional and capable service.
Chris Cruickshank
Chris Cruickshank
Property Seller
Lay2 helped support my family through the sale of our mum’s house with professionalism, decency and friendly, personable care that is rare to come by. This is a quality agency, clearly passionate about what it does.
Lisa
Lisa
Property Seller
Steve sold our house recently and was very informative and coached us through the whole process. Thanks Steve
Brittany Griffiths
Brittany Griffiths
Tenant
I’ve had the pleasure of renting through Lay2 Real estate for the past year and it was a 5 star experience. They are very prompt with answering any questions i may of had and they truly do care about their tenants and clients.

Contact us

2 King William Street Bayswater WA 6053
Office
Property Manager

FIND US

Contact us

Office
2 King William Street Bayswater WA 6053
Property Manager
Hailey Rooke
Hailey Rooke
Property Investor
Having an amazing experience using these guys as our property managers. Always there when you need them and very professional
Jacques Lambert
Jacques Lambert
Tenant
Lay2 have been good to deal with whilst renting a property though them for the past year.
Lillian Docking
Lillian Docking
Property Investor
Lay2 real estate have assisted us to rent out our home to suit our requests, corporate tenants, long term, non smokers. Many thanks to your team for a great result and found a long lease as requested. Lay2 No1 no question about it.
Jayne Jagger
Jayne Jagger
Property Owner
We recently bought & sold through Steve at Lay2. The process was seamless and Steve made us feel like we were his only clients at the time. Approachable and kept the communication lines open.
Carina McMillen
Carina McMillen
Property Seller
Steve’s success using the Openn Negotiation method of selling plus his authentic and ‘out of the box’ thinking were big drawcards for us choosing Steve!
Shanine Ryan
Shanine Ryan
Property Seller
Nothing was too difficult for Steve and his team. Having known Steve for over 10 years this did not come as a surprise, a long term Bayswater resident always ready to assist.
Niki Macdonald
Niki Macdonald
Property Seller
My husband and I had been looking for a bigger home and crossed paths with a number of agents in the process, some unhelpful, or more focused on their own self interests, others good, but the Lay 2 team were fantastic!
Lauren Swinfield
Lauren Swinfield
Property Seller
Having dealt with Steve over the years he was the obvious choice to sell for us in Bayswater. He’s transparent, logical and dynamic, deriving the best outcomes for sellers (and buyers) accordingly.
Tracey Devery
Tracey Devery
Property Seller
Steve and his team at Lay2 are helpful and respectful in every way and I would not hesitate to recommend their professional and capable service.
Chris Cruickshank
Chris Cruickshank
Property Seller
Lay2 helped support my family through the sale of our mum’s house with professionalism, decency and friendly, personable care that is rare to come by. This is a quality agency, clearly passionate about what it does.
Lisa
Lisa
Property Seller
Steve sold our house recently and was very informative and coached us through the whole process. Thanks Steve
Brittany Griffiths
Brittany Griffiths
Tenant
I’ve had the pleasure of renting through Lay2 Real estate for the past year and it was a 5 star experience. They are very prompt with answering any questions i may of had and they truly do care about their tenants and clients.

Get Local News That Matters

Stay up to date with local community news. No selling.  No pitches. 
Just honest to goodness news from the local area.

Get Local News That Matters

Stay up to date with local community news.   No selling.  No pitches.  Just honest to goodness news from the local area.

Licensee Bluetail Investments Pty Ltd (ABN 39 080 679 634) Trading as Lay2 Real Estate 
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